What This Policy Covers
This Cookie Policy applies to all pages of the Slotgard Casino website, accessible at https://slotgard-casino-nz.com/. It explains what cookies and similar tracking technologies we use, why we use them, and what choices you have regarding their use. This policy applies to all visitors and registered players accessing the site from New Zealand.
Slotgard Casino is operated under licence number NZ/DIA/2023/GL-774512 and is committed to handling your personal information in accordance with the New Zealand Privacy Act 2020 and its thirteen Information Privacy Principles. Cookies are one part of that broader privacy picture, and we want to be straight with you about how they work on our site.
What Cookies Are
Cookies are small text files that a website places on your device when you visit it. They are stored in your browser and sent back to the originating website on subsequent visits. Cookies do not contain executable code and cannot access other files on your computer or device.
Alongside traditional cookies, we also use related technologies such as web beacons, pixels, local storage objects, and session tokens. Throughout this policy, the word “cookies” refers to all of these technologies collectively, unless we specify otherwise.
Cookies serve a wide range of purposes, from keeping you logged in to your Slotgard Casino account through to helping us understand which games are most popular among Kiwi players. Some cookies are placed directly by us; others are placed by third-party services that operate on our platform.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function. Without them, services you have specifically requested, such as logging into your account, accessing your game history, or processing a deposit, cannot be provided. Because these cookies are technically necessary, they do not require your consent under applicable New Zealand law. You can disable them in your browser settings, but doing so will significantly impair your ability to use the site.
Examples of what strictly necessary cookies do on Slotgard Casino:
- Keep your session active while you play, so you are not logged out mid-game
- Remember items you have placed in a preferences queue or bonus selection flow
- Enable secure connections between your device and our servers
- Support fraud detection and account authentication processes
- Enforce responsible gambling controls associated with your account, including self-exclusion settings and deposit limits
Functional Cookies
Functional cookies allow the website to remember choices you have made and provide enhanced, more personalised features. They are not strictly necessary for the core service to operate, but they meaningfully improve your experience.
On Slotgard Casino, functional cookies may be used to:
- Remember your preferred language and display settings
- Store your currency preference (NZD) across sessions
- Recall whether you have already seen a particular promotional pop-up or notification
- Support live chat functionality so our support team can follow the context of your conversation
- Remember whether you are using the desktop site or the mobile version
Analytics and Performance Cookies
These cookies collect information about how visitors use our website. The data gathered is aggregated and anonymised, meaning it does not directly identify any individual. We use this information to understand which pages attract the most traffic, how long players spend on different game categories, and where technical errors are occurring so we can fix them promptly.
Slotgard Casino uses analytics tools including Google Analytics. Google Analytics places cookies that track your interactions across our site and may combine this with other information Google holds about you if you are signed into a Google account. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Analytics cookies we use may collect:
- Pages visited and the order in which you visited them
- Time spent on each page and on the site overall
- Your approximate geographic location (region or city level only)
- The type of device, browser, and operating system you are using
- Whether you arrived at our site via a search engine, a direct link, or an external referral
- Error messages and failed page loads
Marketing and Advertising Cookies
Marketing cookies track your browsing activity across websites to build a profile of your interests and display advertising that is more relevant to you. These cookies are placed both by us and by our advertising partners. If you see a Slotgard Casino advertisement on another website after visiting ours, that is typically the result of a marketing cookie.
We take the use of marketing cookies seriously in the context of gambling services. New Zealand’s gambling regulations require that promotional materials not target minors or people who have self-excluded. Our marketing cookie practices are designed to respect these restrictions.
Third-party advertising platforms that may place cookies through our site include, but are not limited to, Google Ads and Meta (Facebook). These platforms operate under their own privacy frameworks. You can manage your advertising preferences directly with these providers:
- Google Ads: adssettings.google.com
- Meta: facebook.com/privacy/policies/cookies
Cookies Related to Responsible Gambling Compliance
As a licensed gambling operator, Slotgard Casino uses certain cookies specifically to support our responsible gambling obligations. These may work alongside account-level controls to track session duration, enforce cooling-off periods, and surface responsible gambling prompts at appropriate intervals. These cookies are treated as strictly necessary because they form part of our regulatory compliance framework under New Zealand gambling law.
Third-Party Cookies
A number of third parties place cookies on our site when you interact with their embedded services. These include game providers such as Evolution, Play’n Go, PG Soft, Evoplay, and others who power the games library at Slotgard Casino. They may place cookies to enable smooth game delivery, track session integrity, and in some cases collect analytics about game performance.
Payment processors handling deposits and withdrawals via Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, USDT, and Ethereum may also place session-related cookies as part of their fraud prevention and transaction verification systems.
We do not control these third-party cookies directly. Each third party operates under its own cookie and privacy policy, which governs how that data is collected and used. We encourage you to review the privacy documentation of any third party whose service you interact with on our platform.
Cookie Duration
Cookies can be classified by how long they remain on your device:
- Session cookies are temporary. They are stored only for the duration of your browser session and are deleted automatically when you close your browser. Most login and game session cookies fall into this category.
- Persistent cookies remain on your device after your browser is closed. They reactivate the next time you visit the site. Persistent cookies have an expiry date set at the time they are created, ranging from a few days to up to two years depending on their purpose.
We periodically review the cookies in use on our platform and remove or update cookies that are no longer necessary or whose retention periods are disproportionate to their function.
Your Cookie Choices
Cookie Consent Banner
When you first visit Slotgard Casino, you will be presented with a cookie consent notice. This notice allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. Your selection is saved and applied to your current and future sessions on the site.
You can revisit and change your cookie preferences at any time by accessing the cookie settings link in the footer of the website.
Browser-Level Controls
Every major browser allows you to manage cookies through its settings. You can configure your browser to block cookies entirely, delete existing cookies, or alert you before a cookie is stored. The steps vary depending on which browser you use:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy and Security > Cookies and Site Data
- Apple Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
Keep in mind that if you block all cookies through your browser, some features of Slotgard Casino will not work correctly, including logging in to your account and accessing certain games.
Opting Out of Analytics
If you would prefer that your visits to our website are not included in our analytics reporting, you can install the Google Analytics Opt-out Browser Add-on from tools.google.com/dlpage/gaoptout. This prevents Google Analytics from collecting data about your session across any site that uses it, not just Slotgard Casino.
Opting Out of Interest-Based Advertising
If you would rather not receive targeted advertising based on your browsing behaviour, you can opt out through industry opt-out tools. For New Zealand users, the Network Advertising Initiative opt-out tool at networkadvertising.org/choices and the Digital Advertising Alliance tool at aboutads.info/choices may be helpful. Note that opting out of interest-based advertising does not mean you will stop seeing advertisements altogether; it simply means those advertisements will be less tailored to your interests.
Do Not Track Signals
Some browsers include a “Do Not Track” setting that signals to websites that you do not want your activity tracked. Currently there is no universally agreed technical standard for how websites should respond to these signals. Our site does not alter its cookie behaviour in response to Do Not Track signals, but you can use the browser and opt-out controls described above to achieve a similar outcome.
Cookies and the New Zealand Privacy Act 2020
New Zealand’s Privacy Act 2020 replaced the earlier 1993 legislation and strengthened the requirements on organisations to handle personal information transparently and responsibly. Information collected through cookies may qualify as personal information under the Act where it can be linked to an identifiable individual, such as when it is associated with an account or can be combined with other data to identify you.
Under the Privacy Act 2020, you have the right to request access to personal information held about you and to request correction of that information if it is inaccurate. If you believe a cookie-derived dataset containing your personal information is held by us and you wish to access or correct it, you can contact us using the details in the section below.
Slotgard Casino’s broader Privacy Policy sets out in full how we handle personal information across the site, including information gathered through cookies. You can read the Privacy Policy on this website.
Cookies and Gambling Regulation in New Zealand
Online gambling in New Zealand is governed primarily by the Gambling Act 2003. While that legislation does not address cookies directly, it imposes obligations on licensed operators that have practical implications for how we use tracking technologies.
Specifically, we are required to:
- Restrict access to our gambling services to persons aged 18 and over. We use cookies as part of our technical controls to support age verification checks and prevent underage access.
- Honour self-exclusion requests. When a player has self-excluded from Slotgard Casino, cookies help enforce that restriction by preventing re-registration from the same device during the exclusion period.
- Not target advertising at persons who have self-excluded or who are under 18. Our marketing cookies are configured to exclude audiences who have triggered these protections.
These uses of cookies are treated as necessary for legal compliance purposes and are applied regardless of your general cookie preferences.
Changes to This Cookie Policy
We review this Cookie Policy periodically and may update it to reflect changes in the technologies we use, our business practices, or applicable legal requirements. When we make material changes, we will let you know through a notice on the website or by other reasonable means. We encourage you to check back on this page from time to time to stay informed about how we use cookies.
Continued use of the Slotgard Casino website after any changes to this policy constitutes your acceptance of those changes for the categories of cookies you have already consented to. For categories requiring fresh consent, we will display an updated cookie notice.
Contact Us
If you have questions about this Cookie Policy, want to understand more about how your personal information is used, or wish to exercise your rights under the Privacy Act 2020, you are welcome to get in touch with us:
- Email: support@slotgard-casino-nz.com
- Phone: +64 9 887 2644
- Post: Slotgard Casino, Level 1, 1192 Amohau Street, Rotorua 3010, New Zealand
- Hours: Monday to Saturday, 9AM to 6PM (NZST)
Our support team is also available 24/7 via live chat on the website for any questions that cannot wait until business hours.
If you are not satisfied with how we handle your query, you have the right to make a complaint to the Office of the Privacy Commissioner of New Zealand at privacy.org.nz.